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4.1 | 74 Reviews

18,000 BTU Smart Wi-Fi Enabled Window Air Conditioner Cools Up To 1,000 sq. ft.

LG LW1821HRSM

Features

  • Stay cool in the heat and warm in the cold - With 18,000 BTU cooling power and 12,000 BTU heating, you get comfort year-round in rooms up to 1,000 sq ft.
  • Control your climate from anywhere - The LG ThinQ app lets you adjust the temperature, change modes, and monitor energy usage right from your phone.
  • Save on energy bills without sacrificing comfort - The Energy Saver mode keeps your room at the perfect temperature while reducing power consumption.
  • Say goodbye to hot and cold spots - 4-way air direction evenly distributes airflow, so every corner of your space feels just right.

Quick Specs

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner
  • Width: 25.5"
  • Height: 16.84"
  • Depth: 30.5"
  • Energy Star Rated: No
  • Cooling Power: 18000 BTUs
  • Heating Power: 12000 BTUs

See More

 
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Cooling & Heating

LG window air conditioners provide powerful cooling and heating. Stay comfortable all year long, even in extreme climate, with our advanced technology.

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Made to Perfection

LG window air conditioners add powerful performance and stable durability to perfectly match your window frame.

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Maximum Usability

Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

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Quiet Operation

LG window air conditioners operate at sound levels as low as 50dB (when in low mode) eliminating unnecessary noise for smooth operation that you'll barely notice.

Image Feature

Control Your Cool from Anywhere

Control key air conditioner features from your phone or favorite smart speaker with the ThinQ® app.

Cooling & Heating LG window air conditioners provide powerful cooling and heating. Stay comfortable all year long, even in extreme climate, with our advanced technology.

Made to Perfection LG window air conditioners add powerful performance and stable durability to perfectly match your window frame.

Maximum Usability Operate with LED display and simple selection control panel, up/down temperature adjustments, and fan speed selection, using the full-featured remote without leaving your bed, workspace, or couch.

Quiet Operation LG window air conditioners operate at sound levels as low as 50dB (when in low mode) eliminating unnecessary noise for smooth operation that you'll barely notice.

Control Your Cool from Anywhere Control key air conditioner features from your phone or favorite smart speaker with the ThinQ® app.

Features

  • Stay cool in the heat and warm in the cold - With 18,000 BTU cooling power and 12,000 BTU heating, you get comfort year-round in rooms up to 1,000 sq ft.
  • Control your climate from anywhere - The LG ThinQ app lets you adjust the temperature, change modes, and monitor energy usage right from your phone.
  • Save on energy bills without sacrificing comfort - The Energy Saver mode keeps your room at the perfect temperature while reducing power consumption.
  • Say goodbye to hot and cold spots - 4-way air direction evenly distributes airflow, so every corner of your space feels just right.
  • Reliable performance you can count on - Engineered with quality materials, this unit delivers consistent heating and cooling when you need it most.
  • Easy installation, effortless operation - Set it up quickly in your window, use the included remote control, and enjoy personalized comfort at the touch of a button.
  • Works with 'Hey Google' and 'Amazon Alexa'
Components
Cord Length 52"
Dimensions/Weight
Fits Windows 29"-41" W x 18" H
Net Weight (lbs.) 126.5 lbs
Product Depth 30.5"
Product Height 16.84"
Product Width 25.5"
Shipping Depth 33"
Shipping Height 21.19"
Shipping Weight (lbs.) 139.7 lbs
Shipping Width 29.38"
Electrical Ratings
Plug Type 208/230/20 Amp
Rated Amps (Cooling) 7.8/7.3
Rated Amps (Heating) 15.0/16.0
Voltage / 60 Hz 208/230V
Watts (Cooling) 1, 560/1, 600
Watts (Heating) 3, 100/3, 670
Features
Wifi Enabled ThinQ® Yes
Heat Functionality Yes
Air Deflection 4-Way
Air Discharge Type Side Discharge
Auto Restart Yes
Chassis Type Slide In-Out
Energy Saver Function Yes
Fan Speed Heating 2
Fan Speed Only 2
Filter Alarm Function Yes
Indoor Fan Type Blower
Outdoor Vent / Exhaust Yes
Remote Control Yes
Thermostat Control Thermistor
Timer 24 Hr, On/Off
Wi-Fi Connection Yes
Performance
Room Size Extra Large Rooms - 750+ sq. ft.
BTU Performance 18, 000
BTU performance (Cooling) 17,500/18,000
BTU Performance (Heating) 9, 800/12, 000
CEER 11.1/11.1
dBA Level (High/Mid/Low/Sleep) 61/57
Dehumid. (Pts/Hr) 5.5
Dry Air Flow (CFM) 430
EER 11.2
Est. Cooling Area (Sq. Ft.) 1000
Summary
Air Type Cooling & Heating
Type Window Air Conditioner
UPC Codes
UPC 048231605090
Warranty
Parts & Labor 1 Year
Air Conditioner ThinQ® Smart Features
ThinQ® Smart Technology Yes

Quick Specs


  • Appearance

  • Type: Air Conditioner
  • Style: Window/wall Air Conditioner

  • Dimensions

  • Width: 25.5"
  • Height: 16.84"
  • Depth: 30.5"

  • Features

  • Energy Star Rated: No

  • Cooling Capacity

  • Cooling Power: 18000 BTUs

  • Heating Capacity

  • Heating Power: 12000 BTUs

Professional delivery and installation is available for every product we sell. We would be happy to coordinate delivery and installation for you.

Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

4.1 out of 5

75% of reviewers recommend this product.

1 Stars

Poor

Relay on units is faulty 10/21/2024

I bought this unit 2 times and both times the relay got stuck. Manufacturer warranty goes out several months later and have told them theres a malfunction with the relay and still refuses to repair and replace. Out of pocket for repairs $600.00
Originally posted on lg.com

No, I do not recommend this product

5 Stars

It is heat and air ready. It it very useful in the

Kakesa Byrd 8/20/2024

I bought the product in September of last year and it was a great investment
Originally posted on lg.com

Yes, I recommend this product

2 Stars

dissatisfied owner

the family 7/31/2024

this was purchased in august 2023 started having problems with not cooling in April. had 5 different repairmen work on this unit and was finally given a refund in July 2024. after having 1 part replaced three times the compressor and the condenser and it worked for less than 2 weeks when they finally approved the refund
Originally posted on lg.com

No, I do not recommend this product

4 Stars

does what I needed done cooling and heating

Sprigs 6/10/2024

I bought this ac about 2 weeks ago I had one exactly like it but didnt last a year but I bought the same exact one because when it works its great heating and cooling
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Wouldnt Recommend

Kristin71 5/5/2024

Worked well to start but compressor went out a few weeks ago. Communication between LG authorized technician and LG service department is atrocious. Technician not able to get authorization to fix and I had to file a complaint with LG and am still waiting for the ac/heater to either be fixed or replaced.
Originally posted on lg.com

No, I do not recommend this product

3 Stars

Great for air. Not for heat.

Brock Hamilton 12/13/2023

2.5 star. Simply because this ac unit doesnt do its intended job. The heater went out within a few months on this product. Its freezing in our home and this is our main source of heat. We have bought small space heaters to help we cant get anyone to help us fix it and our landlord refuses to replace it since the air conditioner part works fine. And I absolutely cant find a filter replacement.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great product overall

Hannah2714 11/20/2023

I love this It is so powerful. So easy to control with your phone which makes it more convenient.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

L G LW1821HRSM 11/1/2023

I brought this air condition 1year 3 month and its already broke im not satisfied at all
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Works Perfect

Byron Williams 10/23/2023

I bought for a classroom and it works wonders. Classroom now has air and heat.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

LG 111 10/22/2023

wi-fi does not work and this is after on hold for several hours it still doesnt work
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Its OK

Fishing 10/15/2023

Too noisy if I wouldve known I would have not bought this AC unit is too noisy at night is hard to sleep
Originally posted on lg.com

Yes, I recommend this product

5 Stars

LOVE THIS PRODUCT

JEJRLJ 10/14/2023

This makes our fourth ac unit over the years for 2 separate houses and we love them.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Awesome

Fishing LG 9/18/2023

This is an awesome unit. Quiet It cools very well I will buy another one if I have to. Thank you.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Super cold

Charlam 8/30/2023

Installation was a breeze. The output is fabulous. We only run it on fan speed low. It cools our florida room and camper with no problems. Perfect for Floridas hot summers.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Work horse

Mac55 8/23/2023

Ive had this two weeks now. Temperatures here in east Texas have been 105 to 109 each day. This unit under these adverse conditions has performed flawlessly. Im impressed so far. Hope this unit last a long time.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

good features

jimac 8/10/2023

Purchased recently to replace old unit. I am reasonable pleased with the unit features but the unit is a little louder than expected.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Cold AC 8/7/2023

The air conditioner works very well. Cools and heats exactly as featured.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

I didnt like the service with my extended guarant

Maria Perez 7/14/2023

I bought this item almost four years ago and suddenly stopped to work.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Strong powerfulquite

Rafter B Ranch 7/6/2023

Great cooling in a portable building not so good insulation in the West Texas sun Amazingly quite After much research I selected this LG unit and Im sure glad I did. Loaded with features easy to install I am so far 100 satisfied.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great buy

Bulldog59 7/6/2023

I love it. The E-saver function is great. Once I figured out that I could connect to the A/C by WiFi and got it setup I love it even better. I have it in a sunroom that I dont need it on all the time it is great to be able to program it to come on and shut off.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Window AC

Kristy oroville 6/11/2023

I bought this just in time of warm weather. This is my second unit which lasted 16 years.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

AC Unit

Ella27 3/26/2023

I bought my new AIR CONDITIONER February 2023. It Works So Efficiently and its So Quiet. Also has a Energy Saver..on it I am very pleased with my Purchase.
Originally posted on lg.com

Yes, I recommend this product

4 Stars

LG Air Heat Unit

Peanut200 3/12/2023

Purchased the unit as our old one quit working and hot season approaching.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

FIXED HEAT/AIR

DALE FOGLE 1/22/2023

HI - HAD MY HEAT/AIR FEW MO. CALLS LG THEY FIXED IT IN 2WEEK SO VERY HAPPY AND THEY WERE NICE ABOUT IT THANKS LG-SO YOU REALLY ENJOY 1 IF YOU NEED IT.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

Mary McDaniel 12/4/2022

Got my AC/heater in July and the heater doesnt not work been waiting since 11-19 for a service person to come fix it still to today no answer called and got no were at this point not a happy customer to day is 12/3
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Not so great

Bill from Texas 11/8/2022

The AC unit was a nice size with great features like the Wi-Fi control from a phone app. It cooled and heated well for 11 months then the AC froze up and leaked all over the floor. I contacted LG and they had no one to service the unit in the central Texas area so they refunded the purchase price after a month and hours on the phone with customers service.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

LG 18000 BTU Air Conditioner

Noucee06 11/6/2022

I purchased this AC unit because summers are hard on HVAC in Houston Texas and it has done more than the job intended. We have to turn it off because it chills the back of my home so well....love it
Originally posted on lg.com

Yes, I recommend this product

5 Stars

This machine has it all.

woody lucas 11/6/2022

It does everything you are looking for. Heat..air ..wi-fi ..google talk .It helps the regular house system wit the utility bill .The price is just amazing when you consider it is all wrapped up in one machine.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Has been the coolest cool for the summer

Gfloyd 10/15/2022

Bought for a mobile home and it is doing its job. Simple to operate.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

LG Air conditioner

Tbird1949 10/11/2022

It has been a good air conditioner. It replaced not just another air conditioner but also a space heater. When I first got it I wasnt sure I had made the right choice. I did. Very happy with the LG Air conditioner and heater.
Originally posted on lg.com

Yes, I recommend this product

1 Stars

LG AIR/HEAT

LG LW1821HRSM 10/4/2022

THIS PRODUCT DID NOT WORK AND I WAS CALLING FOR 6 MONTHS AND COULD NOT GET HELP TO HELP IT
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Excellent cooling

eskye 9/11/2022

We bought this and installed it ourselves. It keeps our 752 sq ft home super cold and has helped immensely with humidity issues as well. Have had some trouble hooking it up to ThinQ but otherwise it has been a super solid investment so far.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Love the way it is designed

Susan Dixon 8/21/2022

I Love my new LG window unit its more than I expected.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

The Real deal

Chilly butt 8/18/2022

Very happy easy install works awesome get the extended warranty its worth it
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Excellent Unit

larryd1253 8/17/2022

Bought this for my daughter and is she ever happy This unit is cooling the entire kitchen and living area in her home Its easy to operate and she just loves it
Originally posted on lg.com

Yes, I recommend this product

4 Stars

Great features Especially the ThinQ feature

CKP1 8/15/2022

Got this AC about a month ago. Our central air went out and couldnt afford to replace it at this time. Man it is really hot in TX right now so we got this LG 18000 BTU model. It is definitely a downgrade from central but it keeps the living room and kitchen cool. We use smaller models for the bedrooms. I love the ThinQ app. We travel frequently. I love that we can set schedules to turn iit on and off. We turn it off when we leave schedule it to come on on the AM that we are returning. Nice and cool to come home to. You can also adjust temperature mode and fan speed. Love it
Originally posted on lg.com

Yes, I recommend this product

4 Stars

apriljohnson173 8/8/2022

I recently bought this ac unit which was the second one in a year and 2 weeks. I just hope this one last longer than the first one did cause I cant afford to buy one every year for I am a single mother on a single income
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Best window unit yet

RobR1951 7/26/2022

I bought this unit almost 3 weeks ago after my old unit compressor started going out during 100+ degree weather. It couldnt keep out living room cool at 68. This new bigger unit keeps our living room dining room kitchen very comfortable at 75 - 77 with the same 100+ temps outside. I can only imagine how much warmer we will be this winter.
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great Air Conditioner

Big Elvis 7/18/2022

I bought this on July 3rd and have been enjoying it ever sense have not tried the heater but if it does the job all will be good
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Awesome product

Willp 7/11/2022

Bought this as an emergency buy for my mother in law with it being 104 outside and its helping keep her house at around 70.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

no person has responded to me

beaver brooks 6/13/2022

i purchased a 2nd 18k- the first one died after 24 months no # 2 has a thermostat problems and I ask for help on line and have only received advertisements.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

LG LW1816HR and LW1821HRSM

TeeMob 5/24/2022

We have purchased both units and neither will get cold. They are both 18000btu units. The heater works in both but the AC only gets fan-cool on 60-68 degrees. I am very disappointed because I thought the 1816HR was just leaking freon. I bought it last year in August. We just bought the 1821HRSM yesterday from Home Depot installed it and waited 4hrs for it to get cold before returning home only to find the house is still the same temperature. The only thing that saved us last night was the fact that we had an overcast all day yesterday. I am so intensely upset and disappointed because I have to pay for pickup and delivery three times now and have wasted money paying an installer.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great product

Tootieman 5/16/2022

Love this product. Its quiet it works really well it cools my kitchen and living room nicely. The auto on and off feature is wonderful. It has an auto swivel also..very nice unit
Originally posted on lg.com

Yes, I recommend this product

2 Stars

Does NOT get cold

TPCatkit 5/3/2022

Im very disappointed with this product. Even at 69 degrees its only moderately cool. The Wi-Fi feature does not work. I gave it two stars because of the remote and quiet sound.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great product

Christywow 4/23/2022

I bought this product a month ago and I love it. Great product
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Great LG Air Condition

MASP88 4/22/2022

Had to get a new Air Condition and I bought a LG air condition 18000BTU I Sure do like this air condition It runs so much quieter than my old air conditioner which I really like My LG has so many more nice features and looks good in my living room wall So glad I bought a LG air conditioner
Originally posted on lg.com

Yes, I recommend this product

5 Stars

So far So good

JacquieG 4/19/2022

I bought this ac/heater unit about a month ago and have been satisfied with it so far. I am hoping this is the one the though. Have purchased other ones with same BTU and they only lasted 2 years. Those ones were different brands. So fingers crossed this is the one we have been needing and lasts alot longer than 2 years.
Originally posted on lg.com

Yes, I recommend this product

3 Stars

Why did you change the unit? It doesnt heat now.

Supremely annoyed 3/20/2022

I had a unit previous to this and this one does not work the same. The heater doesnt work well at all. It turns off and on too often. Doesnt work at all like the previous unit. Why did you change it? The heating performs horribly now. Just unbelievably bad.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Great features on review of product. Did not perfo

Moore2021 3/2/2022

Does not heat well no resolution yet from LG. Wish they would replace
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Poor heating and cooling

Danny12 2/8/2022

I purchased this in August 2021 at first it cooled nicely and was not very noisy about 90 days later the cooling was not great and it never stopped cycling I called for service and the tech spent maybe 5 to 10 minutes and said nothing was wrong ok next we have some very cool weather in Florida and the unit seemed to barely heat one of the cool day and evening it never stopped running the home did not feel warm oh and that on day/evening electric use was 66 watts Oh once again nothing wrong and after about about 6/7 hours it sounds like a plane engine this is the third LG product I have purchased AND MY LAST they have all been the same great for about 6 months then JUNK GARBAGE
Originally posted on lg.com

No, I do not recommend this product